If you’ve been hearing about the NDIS and wondering how it works—or whether it could support you or your loved one—you’re not alone. Many people feel overwhelmed when they first start exploring the National Disability Insurance Scheme. But don’t worry—we’re here to help.
At Shield of Care, we believe in making things simpler, more personal, and a whole lot more human. In this guide, we’ll walk you through the NDIS in plain English and show you how we can support you along the way.
So, What Is the NDIS?
The NDIS (National Disability Insurance Scheme) is Australia’s way of helping people with a disability get the right supports to live a full, meaningful life.
The NDIS is government-funded, which means you don’t need to repay it. And it’s person-centred, which means the funding gets spent directly on you, so you’re in charge of the supports you receive.
The NDIS is designed for people under 65 who have a permanent and significant disability that impacts their ability to take part in everyday life.
Who Can Access the NDIS?
You might be eligible if you:
- Are under 65 years old
- Are an Australian citizen or permanent resident
- Have a permanent disability that affects your ability to do everyday things
- Need help now—and into the future—to achieve your goals, stay safe, or participate in your community
📝 Not sure if you’re eligible? You can use the NDIS Access Checklist here: www.ndis.gov.au
What Kind of Support Can the NDIS Fund?
NDIS funding is tailored to you—your needs, your goals, your life.
Here are just a few examples of what can be funded:
- Support workers to help with daily activities like cooking, showering, or going out
- Therapies like occupational therapy, physiotherapy, speech or behavioural support
- Nursing care or high-intensity support for complex needs
- Home modifications, mobility equipment, and assistive technology
- Support coordination to help you manage your plan and build your independence
- Social and community participation, helping you stay connected
How Do I Apply?
It starts with an Access Request to the NDIS. You can do this:
- Over the phone: 1800 800 110
- Via a form from your GP, allied health professional, or Local Area Coordinator (LAC)
Once accepted, you’ll work with the NDIS or your LAC to develop your first plan—a personalised budget that matches your goals and support needs.
What Happens Once I Have a Plan?
This is where a lot of people feel a bit lost—but we’ve got you.
Once your plan is approved and your budget is in place, you get to choose who helps you put it into action. And that’s where Shield of Care can step in.
We’re a caring and dedicated team offering compassionate, dependable, person-centred support across South East Queensland. Our services include:
In-home support: Personal care, domestic help, meal prep, medication support
Nursing care: High-intensity health supports, wound care, enteral feeding, and more
Support coordination: We’ll help you understand your plan, connect with services, and make confident decisions
Community participation: Whether it’s going to a group, joining a club, or just getting out and about—we’re with you
Family and carer support: Because we know it’s a journey for everyone
We also offer hope, encouragement, and a team you can rely on. When you’re ready, we’re ready.
What Makes Shield of Care Different?
We’re not just here to tick boxes—we’re here to walk with you.
Our support is:
- Rooted in genuine care – Inspired by faith-based values and the example of servant leadership
- Flexible and respectful – We adapt to your cultural, personal, and emotional needs
- Reliable and skilled – Our team is trained, experienced, and deeply committed to excellence
- Grounded in purpose – We help you rediscover your strengths and live with meaning
As our slogan says:
With You. For You. Always.
Next Steps: How We Can Help You Start
If you:
✅ Have an NDIS plan and need support
✅ Are new to the NDIS and need guidance
✅ Are a carer or family member trying to make sense of the process
We’d love to connect. Here’s what to do next:
Call us for a friendly chat:
1300 289 132
Get in touch and organise a support consultation
Get a free copy of our “Getting Started With NDIS” checklist
You’re Not Alone
Whether you need a little or a lot, we’ll help you take the next step with confidence. The NDIS can feel like a maze—but you don’t have to navigate it alone. Whether you’re just starting or ready to activate your plan, Shield of Care is here to help you find your path, your people, and your purpose.
We’re more than a service provider—we’re an ally, a supporter, and a team you can trust.
Let’s walk this journey together.