SMS Privacy Policy
At Shield of Care, we are committed to protecting your privacy and ensuring compliance with Australian privacy and electronic communications laws. This SMS Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you sign up to receive SMS (text) messages from us.
1. What Personal Information We Collect
When you subscribe to receive SMS messages from us, we may collect the following information:
Your mobile phone number
Your name (if provided)
Preferences or responses you provide via SMS
This information is considered personal information under the Privacy Act 1988 (Cth).
Your mobile phone number
Your name (if provided)
Preferences or responses you provide via SMS
This information is considered personal information under the Privacy Act 1988 (Cth).
2. Use of Your Information
We use your information to:
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Send you promotional offers, service updates, and alerts
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Personalise your experience with our services
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Communicate important information regarding your account or transactions
We will only send you marketing messages via SMS if you have given your express consent.
3. Consent and Unsubscribe Options
By providing your mobile number and opting in, you consent to receiving SMS communications from [Your Company Name]. Message frequency may vary. Standard message and data rates may apply from your carrier.
You can unsubscribe from SMS messages at any time by replying “STOP” or using any opt-out method provided in our messages. We will process your request promptly, as required by the Spam Act 2003 (Cth).
4. Disclosure of Personal Information
We do not sell or rent your mobile number or SMS information to third parties for marketing purposes. We may disclose your information to:
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Service providers who help us deliver SMS communications (e.g., messaging platforms)
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Regulators or authorities if required by law
All third parties are required to handle your information in accordance with Australian privacy laws.
6. Access and Correction
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Your data is stored securely in password-protected systems and encrypted where appropriate.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored securely, and access is limited to authorised personnel.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate. Please contact us using the details below to make a request.
7. Changes to This Policy
We may update this policy from time to time to reflect changes in law or our practices. We encourage you to review this policy periodically. The latest version will always be available on our website.
8. Contact Us
If you have questions about this SMS Privacy Policy or how we handle your information, please contact us:
Shield of Care
138 Juliette Street, Greenslopes, Qld, 4120
1300 289 132